At Luxiya, customer satisfaction is our priority. Please review our refund and exchange policy for accessory jewelry:

1.⁠ ⁠*Refunds*
– Refund requests are accepted within *10 days* of purchase.
– Refunds will only be granted if the item is returned in its original condition and packaging.
– Refunds will not be processed for issues caused by misuse, accidents, normal wear and tear, failure to follow care instructions, or for health and hygiene reasons.

2.⁠ ⁠*Exchanges*
– Exchanges are available within *14 days* of purchase for size adjustments or replacement with items of the same or higher value.
– Items must be returned in their original condition and packaging.

Please note: We reserve the right to inspect the returned item before processing any refund or exchange.

For assistance, please contact our customer service team. Thank you for your understanding!